Organizations constantly need to exceed their performance, achieve their strategic objectives and meet their customer’s needs motivates them to seek new processes to ensure high quality and productivity, while delivering timely products and / or services.
In the current scenario of transformation significant changes are envisioned for utilities companies. Indeed, changes in both tariffs and regulation methodology are already in the approval phase, which will impact companies’ profitability and will subject them to demanding pressures to reduce costs and optimize investments.
The culture of Operational Excellence has been a characteristic that stands out in ThinkEner Consultores’ professional team, which has been present in all the operational areas in which they have had to work as process leaders and / or managers.
We make available to clients our skills, competencies and proven experience on the redesign of technical and commercial activities using Lean, PDCA and Coordination of Actions methodologies.
- Process diagnosis and redesign for Operational Excellence
- Commercial processes management
- Connection/Disconnection of Supply
- New Customers Connections
- Commercial Losses Control
- Customer Services
- Technical processes management
- Network operation: Real time, pre and post-dispatch
- Outage management
- High, Medium and Low voltage network maintenance
- On-Condition maintenance strategies
- High and Medium voltage networks aerial inspection
- Quality of supply and Commercial service improvement
- KPIs based management